Mobile phone companies are crap

After posting about the iPhone yesterday, I thought I should mention that figuring out what service was best for me was a real pain. It should have been easy, but it wasn’t. Because I had unusual plans — buying a Pay & Go phone and then switching to a 1-month rolling contract — I rang O2 twice before buying anything. I wanted to make sure that Visual Voicemail, unlimited wifi and tethering would work on a non-iPhone contract, and was assured that they would be. After getting the phone, I found that Visual Voicemail didn’t work, and called O2, assuming it was a configuration problem… but no. They said Visual Voicemail and tethering are unavailable on anything other than an iPhone contract, which is not what they said before. I suggested some possible solutions to this: Could you turn on these features without using an iPhone contract? Answer: No. Apparently ...(Read More)